Job Title: Solutions Architect /Sr. Solutions Manager (SaaS)
Work Hours: European Time Zones
About Locus
Battle-tested in 350+ deployments across 30+ countries, Locus is an agentic Transportation Management System for all-mile, all-channel, trusted by enterprises like Unilever, Nestlé, and Siam Makro.
The platform unifies orders, capacity, and carrier networks into one living plan, aligning planning, execution, and settlement so promises become proof. AI co-pilots with guardrails surface risk early and recommend the next best move to protect SLAs and reduce empty miles.
In 2025, Locus joined the Ingka Group (IKEA Retail) family, marking a major milestone in our journey. Backed by the scale and strength of IKEA, we continue to operate independently while accelerating our mission to make global supply chains faster, smarter, and more sustainable.
Since 2015, Locus has been on a mission to make logistics decision-making intelligent, sustainable, and real-world ready. Our platform has powered billions of deliveries across 30 + countries for global enterprises, driving measurable impact in cost savings, carbon reduction, and SLA performance. With the strength of the IKEA ecosystem behind us, we’re scaling that impact even further.
Headquartered in Bangalore, with teams across the U.S., U.K., UAE, and Southeast Asia, Locus brings together 170 + engineers, designers, and problem-solvers united by a single goal: to reinvent how the world moves goods.
We look for people who are:
Global in mindset: curious about diverse markets and ideas.
Unrelenting in drive: energized by complex challenges.
Intelligent in approach: analytical, creative, and thoughtful.
Dynamic in execution: adaptive and decisive in fast-moving contexts.
Exact in craft: detail-oriented and committed to excellence.
Locus is seeking a Solutions Architect / Senior Solutions Manager with extensive experience managing European enterprise accounts and working within European time zones. In this role, you will be responsible for designing and implementing Locus’s AI-driven logistics solutions across large-scale enterprises. You will serve as a strategic liaison between customers and internal teams, ensuring the technical alignment of solutions with business needs and facilitating seamless project execution and value realization.
Solution Design:
Understand the client’s business and use case, devising solutions using the existing product portfolio.
Identify new, challenging problem statements for the client that can be solved using core Locus IP.
Recognize new use cases and workflows with critical problems where Locus can help unlock value.
Map solutions to existing platforms while referencing workflows for logistics platforms and integrations.
Propose and implement acceptable updates to the system to meet client requirements.
Ensure security and data protection by design.
Project Management:
Ensure efficient delivery of the solution.
Manage all stakeholders from various teams and different verticals.
Ensure contract terms and conditions are met.
Address customer issues with speed and efficiency.
Independently lead workstreams, mentor others, and manage stakeholders across functions.
Utilize BPMN for workflow management.
Apply experience with multi-tenant/globalization patterns and feature flags.
Engagement Growth:
Foster positive relationships with customers as their primary point of contact.
Collaborate with sales teams to generate new business.
Problem-solving and analytical aptitude.
Prior experience in handling pre-sales engagement and extensive client interactions.
Proficient in G-Suite And/Or Microsoft Suite
Strong organizational and multitasking skills.
Excellent verbal and written communication abilities.
Sharp business acumen.
Engineering or Management degree.
Experience in a supply chain background is preferred.
Understanding of APIs is a plus.
ITIL Foundation certification is preferred for operations-facing roles.
Customer-oriented approach.
Work with a globally recognized AI-powered SaaS platform transforming the logistics space.
Opportunity to drive high-impact enterprise programs with top-tier enterprise clients.
Fast-paced, innovative environment with exposure to cutting-edge AI and automation.
Competitive compensation, benefits, and growth opportunities.
If you're a strategic leader with experience managing enterprise SaaS programs and a passion for AI-powered logistics, we'd love to hear from you!