Job Title: Senior IT Engineer
Location: Bangalore (On-site; full-time)
About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women’s safety geo-tracking app into a globally recognized logistics optimization platform.
As a Sr. IT Engineer, You'll be the go-to expert and key enabler for IT operations, ensuring seamless functionality, security, and efficiency across all our systems and devices.
Key Responsibilities:
Oversee and troubleshoot identity and access management systems (e.g., SSO solutions and user/group management).
Administer and manage device management platforms (e.g., macOS and Windows systems), including configuration profiles, policy enforcement, and security compliance.
Perform system and network maintenance, including hardware, software, and security upgrades.
Perform changes in the network setup including firewalls and L3 switches.
Manage IT assets, including laptops and peripherals, ensuring lifecycle management and security compliance.
Configure and maintain office IT infrastructure, including LAN/WAN networks, firewalls, VPNs, and cloud-based networking solutions.
Integrate various devices with SIEM (e.g. - Wazuh) and solid understanding of events and alerts.
Troubleshoot and resolve issues related to operating systems, software applications, and network connectivity.
Provide support for collaboration tools and email platforms (e.g., Google Workspace)
Coordinate with vendors and manage IT procurement and asset inventory.
Ensure compliance with IT security policies and industry best practices.
Provide technical support and guidance to end users and internal teams.
Qualifications:
6-8 years experience in IT support and systems/network administration.
Bachelor's/Master's degree in IT, Computer Science, or a related field.
Strong understanding of identity and access management systems (e.g., Okta, OneLogin, or similar).
Proficiency in device management platforms (e.g., MDM solutions) for macOS, Windows, and mobile devices.
Solid experience with networking technologies, including LAN/WAN, firewalls, VPNs, RADIUS, and cloud-based networking solutions.
Hand-on experience in managing SIEM (integration and event analysis).
Solid experience in facing ISO 27001, SOC2 Type II audits from the IT Point of view.
Hands-on experience in cloud platforms (e.g., AWS, Azure, or GCP) is a plus.
Proficiency in scripting or programming languages (e.g., Python) for automation and efficiency improvements.
Familiarity with IT ticketing systems and incident management.
Strong analytical and problem-solving skills.
Ability to multitask, adapt to change, and work effectively in a team-oriented or unsupervised environment.
Excellent communication and interpersonal skills.
Team management or leadership experience is an advantage.
What We Offer
Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization.
Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.